1. Consumer Info
  2. Consumer Guidance
  3. Forms & Procedures
  4. Grievance

Consumer Grievance Redressal

Guidelines

1.Consumer can register the petition through Petition Entry menu.

2.Once the petition has been registered a petitionID will be created. The complainant shall track the petition using this petition ID and the status can be viewed using Petition Status menu.

3.In order to view the orders issued by the CGRF of concerned circle, Click the Latest Orders menu. In that page select your circle.

4.All the CGRF petitions(received via online/manual) for which order has been passed will be listed out.

5.Click the petition of your interest to download the orders passed.

Save-energy1 Energy / Electricity Saved is Energy Produced  Save-energy2 Energy conservation, a key to sustainable development  Save-energy3 Energy is in limited supply, Use it wisely   Save-energy4 Turn off lights and equipments when not in use  Save-energy5 Save energy for benefit of self and nation   Save-energy1 Install RCD to safeguard life from Electrical Accidents